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Category Archives: Administration

Frost, Mallory

Mallory Frost is the Customer Service/Administrative Associate at BenBella Books. Her primary responsibilities are to create monthly sales reports, reconcile bank statements, address customer needs, and monitor inventory requirements for website sales. She is originally from Las Vegas, Nevada, and moved to the Dallas area in 2019. When not working Mallory enjoys sewing, baking, crocheting, …

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Lupica, Dayna

Dayna Lupica is the Controller at BenBella Books. Her responsibilities include managing royalty calculations, processing contractual agreements, and preparing forecast, budget and sales reports. She graduated from University of Houston-Clear Lake with a Bachelor of Science degree in accounting. Dayna has worked in the financial, staffing, and food industry and brings 14 years of accounting experience. …

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Moreno, Raquel

Raquel Moreno is the customer service representative and her main focus is addressing customer issues and resolving them in a timely and efficient manner. She handles everything from bulk orders and bulk pricing to responses for the most commonly asked questions and specific guidelines for dealing with requests or complaints. Raquel has a BA in International Business and a Masters in Marketing from the University of Sonora. …

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Petersen, Debbie

Debbie Petersen is the Subsidiary Rights Associate at BenBella Books.  Her responsibilities include tracking subsidiary rights records.  Debbie has a BS degree in Parks, Recreation and Tourism from the University of Missouri and an MBA from St. Louis University. Prior to joining BenBella in January 2020, Debbie stayed at home for several years with her teenage daughter, …

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Herrera, Aida

Aida Herrera is the Chief Financial and Administrative Officer, where her focus lies in preparing financial reports, managing the company budget, filing taxes, supervising royalty calculations, managing subsidiary rights for signed contracts, and handling payroll and benefits.

Aida has a BA in business from the University of Mexico, as well as a certificate in accounting from San Diego State University. …

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