Raquel Moreno is the customer service representative and her main focus is addressing customer issues and resolving them in a timely and efficient manner. She handles everything from bulk orders and bulk pricing to responses for the most commonly asked questions and specific guidelines for dealing with requests or complaints. Raquel has a BA in International Business and a Masters in Marketing from the University of Sonora. Raquel enjoys outdoor activities such as hiking, camping, kayaking, or any activity that involves being around nature. She is married and the mother of two very friendly dogs, Sofi and Ramona.